Can the fare be fixed in advance?

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Taxi customers in the UK often want to know the cost of a ride in advance. Unlike situations where the price is formed by the meter during the ride, having a fixed rate allows you to avoid unpleasant surprises, especially when ordering during rush hour or going to the airport.

In this article, we will help you understand the principles by which the fixed rate system works in the UK and what circumstances allow the final price to be formed in advance.

How is the cost of a taxi ride formed in the UK?

Before we start discussing fixed rates, we suggest you find out how the price of a ride is usually calculated. There are two main approaches used in the UK.

  1. According to the meter. The cost depends on the distance and time on the way. This is how the traditional and well-known “black cabs” work in London and many other cities.
  2. According to a pre-agreed price. The price is determined before the start of the ride and does not change, even if the journey takes longer. This principle is more often used in private rental cars and aggregator services. 

Both options are legal and have been in active use for many years, but it is the fixed tariff that provides more predictability for the passenger. It is preferred by both locals and tourists.

When can I fix a taxi fare in advance?

It is not always possible to order a car at a fixed price. The availability of such an option depends on the type of carrier and the method of placing an order.

If you make an application through aggregators:

  • the price is displayed at the route selection stage;
  • the amount is fixed after the order is confirmed and is unchanged.

Through licensed PHV companies:

  • the fare is negotiated at the booking stage;
  • the client receives confirmation of the cost before the trip.

In traditional London taxis (black cabs):

  • the cost is determined by the meter;
  • a fixed price is available only by prior arrangement with the driver, but this is rarely agreed upon.

The most reliable way is to use pre-order services, which immediately show the final cost.

Advantages of choosing a fixed fare

Most passengers like fixed fares, since they eliminate any uncertainty and help plan a budget in advance.

The main advantages of such an order:

  • complete predictability, since the amount is known even before boarding;
  • no dependence on traffic jams or route changes;
  • ease of payment, as the amount is debited automatically without adjustments;
  • the ability to agree on a price for the trip in advance.

Due to its stability, a fixed tariff is very convenient for families, tourists and business clients.

In what cases can the price change?

Despite the stability provided by a fixed tariff, there are exceptions. In some cases, the amount is adjusted. It is important to know about the nuances so that there are no misunderstandings at the end of the trip.

  1. Changing the route at the request of the passenger.
  2. Additional stops not specified during booking.
  3. Increasing the number of passengers or luggage, if this requires a larger vehicle.
  4. Toll roads and airport fees, if they were not included in the calculation when ordering.

In all other cases, the final price remains unchanged.

How to fix a fare when ordering a taxi?

To be guaranteed to receive a fixed price, it is important to place an order correctly. The algorithm of actions is very simple.

  1. Specify the exact departure and arrival addresses.
  2. Select the desired car category.
  3. Check whether the system shows the final cost before the confirmation stage.
  4. Make sure that “fixed fare” is specified in the travel conditions.
  5. Place an order and receive confirmation from the service.

Taxi order form example.

After completing these steps, the cost is final and does not change without the client’s consent.

Practical advice for passengers

A fixed fare is convenient, but requires special attention at the ordering stage. To avoid unpleasant surprises, experts advise:

  • always enter the exact address, including the house number or the name of the terminal;
  • take into account possible additional costs (for example, parking at the airport);
  • check that the application indicates a fixed amount, and not an approximate range;
  • save the booking confirmation for yourself, where the exact price is indicated;
  • check with the driver when boarding if in doubt.

This way you can be sure that the trip will cost exactly the amount you expected.

Summing up

In the UK, a fixed rate is available in most cases when a taxi is ordered through an aggregator or PHV company. Unlike trips by meter in traditional “black cabs”, here the cost is known in advance and protects the passenger from unexpected overpayments.

To fix the price, it is enough to immediately indicate the route when ordering, select the appropriate class of car and make sure that the amount is displayed as final. Plan your trips in advance to avoid unpleasant surprises.